Privacy policy

CABA COSMETICS ("we", "our", or "us") operates this website and store, including all related features, content, tools, products, and services (collectively, the "Services"), to offer our customers a curated shopping experience. Our platform is powered by Shopify, which enables us to deliver these Services efficiently.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services. In the event of a conflict between this Privacy Policy and our Terms of Service, this policy shall govern with respect to your personal data.

By accessing or using any part of the Services, you acknowledge and agree to this Privacy Policy.

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🔎 Personal Information We Collect or Process

"Personal Information" refers to any data that identifies you or could reasonably be linked to you. We may collect the following types of personal data:

• Contact Details: Name, phone number, email address, billing and shipping address

• Financial Information: Credit/debit card details, payment confirmation, transaction history

• Account Information: Username, password, preferences, and settings

• Transaction Data: Items viewed, purchased, returned, or added to cart

• Customer Communications: Messages sent to our customer support

• Device & Usage Information: Browser, IP address, network data, interaction behavior

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🧭 How We Collect Information

We collect personal data through:

• Direct Interactions: Account creation, purchases, inquiries

• Automated Technologies: Cookies, device tracking, and browsing data

• Service Providers: Shopify and integrated third-party tools

• Marketing Partners: Based on your interactions with our or other Shopify-based stores

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💡 How We Use Your Personal Information

We use your data to:

• Deliver and Improve Services: Fulfill orders, manage your account, customize shopping experience

• Marketing & Advertising: Show personalized ads and send promotional offers via email, SMS, etc.

• Security & Fraud Prevention: Detect fraud, secure accounts, and ensure safe transactions

• Customer Support: Resolve issues and answer inquiries

• Legal Compliance: Respond to law enforcement or regulatory requests

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🔐 Disclosure of Personal Information

Your data may be shared with:

• Shopify and Technical Vendors: For payment processing, shipping, analytics, and support

• Marketing Partners: To personalize ads or email offers (in accordance with regional privacy laws)

• Your Consent: When you interact with social logins, widgets, or authorize sharing

• Corporate Affiliates: For business operations or as part of a merger or acquisition

• Legal Requirements: To comply with law, enforce our rights, or protect users

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🤝 Relationship with Shopify

Our store is hosted by Shopify. Any data you provide will also be processed by Shopify. For details about how Shopify collects and uses personal information, please refer to:

🔗 Shopify Privacy Policy
🔗 Shopify Privacy Portal

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🌐 Third-Party Links & Websites

We may link to external platforms not operated by us. Please review those sites' privacy policies as we are not responsible for their data practices.

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🧒 Children’s Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from minors. If you're a parent and believe your child has shared personal info with us, contact us to request deletion.

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🔒 Security & Data Retention

While we use security best practices, no system is 100% secure. We encourage safe practices when sharing data online.

Your personal data is retained only as long as necessary to fulfill the purposes outlined here, comply with laws, resolve disputes, or enforce agreements.

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⚖️ Your Rights

Depending on your location, you may have the following rights:

• Access / Know what data we hold about you

• Delete your personal data

• Correct inaccurate data

• Portability to receive your data or move it to another platform

• Manage Preferences for promotional communications

To exercise these rights, contact us using the details below or via the Shopify Privacy Portal.

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📢 Complaints

If you have concerns about how we handle your data, you can contact us or lodge a complaint with your regional data authority.

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🌍 International Transfers

We may store or process your personal data in countries other than your own. Transfers outside the EU/UK will be done in accordance with Standard Contractual Clauses or equivalent safeguards.

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🔄 Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

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📬 Contact Us

For any privacy-related inquiries or to exercise your rights, please reach out to:

📞 Phone: +971 4 272 2617
💬 WhatsApp: +971 50 589 7818
📧 Email: customercare@cabacosmetics.com