Refund policy

At CABA COSMETICS, we want you to love your purchase. If you're not completely satisfied, we make returns simple and stress-free.

---

Return Rules Summary

• ✅ Returns accepted within 14 days of receiving your order

• 📦 Flat AED 10.00 return shipping fee applies

• ❌ No restocking fee

• 🚫 No final sale items – everything is returnable (if unused and sealed)

---

Return Conditions

• Items must be unopened, unused, and in their original condition with all packaging and seals intact

• Return requests beyond 14 days will not be accepted

---

Damaged, Faulty, or Wrong Items

Received something damaged or incorrect? No worries — contact us with photos or videos of the issue and we’ll begin a refund or replacement the same day.

---

Refund Process

• Refunds are processed after we receive and inspect the returned item

• Please allow 3–7 business days for the refund to reflect in your account

---

Contact Us for Returns

📞 Phone: +971 4 272 2617
💬 WhatsApp: +971 50 589 7818
📧 Email: customercare@cabacosmetic.com

We’re always here to help make things right.